RETURN POLICY

Thank you for your purchase. We hope you are happy with it. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund. 

RETURNS

All returns must be postmarked within 30 days of the purchase date. All returned items must be in be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

Please contact us to obtain an RMA (return merchandise authorization) number. To return an item, please send us your return at the address below:

Green Rank
RMA #
[Attn: Returns]
99 John St #2013
NY, NY 10038

Please note - you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process it. Please allow at least 7 days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS – Please note:

We will not accept used, defective or damaged products. Sale items are FINAL SALE and cannot be returned. 

QUESTIONS

If you have any questions concerning our return policy, please contact us through our website.